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How to Track Your Order
Know where your package is every step of the way
1
Get Your Order Number
Your order number is in your confirmation email. It usually looks like: TC-12345678
2
Go to Track Order Page
Enter your order number on our tracking page to see real-time updates on your delivery.
Track Now3
Check Your Email
We'll send you email updates at every stage: Order Confirmed, Shipped, Out for Delivery, and Delivered.
4
Delivery
Your package will be delivered to your specified address. Make sure someone is available to receive it.
Tracking Status Explained
Order Confirmed - We've received your order
Processing - Your order is being prepared
Shipped - Your package is on its way
Out for Delivery - Almost there!
Delivered - Package received!